Shipping & Payment


How your umbrella reaches you

Transparency matters to us: here you’ll find all shipping costs and payment options at a glance.

DHL delivers the Sicherheitsschirm

Germany: free for private customers.

EU & international: fairly calculated.

Shipping exclusively with DHL.

Tracking included – you can check your shipment status at any time.

Secure payment: PayPal, credit card or bank transfer – you choose.

Shipping Costs

Destination Shipping Cost Note
Germany Free

Private customers

✓No shipping costs

EU €14.95 Standard International
International €19.95 Available depending on country/region
Switzerland €24.95 Flat shipping rate

Note: Final shipping costs will be confirmed again during checkout. Availability for certain countries/regions may depend on Shopify Markets settings.

Changes & Flexibility

We keep things simple – and help even if you notice something after placing your order.

  • Order changes: as long as the item has not been shipped.
  • Adjust your order: reduce or add items.
  • Cancellation: possible at any time – with full refund.
  • Shipping errors: corrected immediately.
  • Refunds: promptly after receiving the goods.

Fastest via contact – we reply personally.

Note: Your statutory withdrawal rights remain unaffected.

Payment Methods

  • PayPal
  • Credit card (Visa / Mastercard – depending on checkout)
  • Bank transfer (prepayment)

Questions?

If you would like a short recommendation before purchasing, we are happy to help personally: contact.

Tax Transparency & Shipping Handling

The ordering and payment processes via sicherheitsschirm.com are carried out in accordance with applicable tax regulations.

  • Germany: Deliveries to private customers within Germany include statutory German VAT. This is shown on the invoice or order confirmation.
  • Switzerland & third countries: Deliveries to Switzerland and other non-EU countries are treated as exports. In these cases, no German VAT is charged.

Note: Depending on the destination country, local import charges (e.g. VAT or customs duties) may apply. These are collected by the authorities of the destination country.

Shipping & Returns within Germany

Shipping is carried out from our German fulfillment center:

FulfilledByMates GmbH & Co. KG
c/o Sicherheitsschirm – GS Explore International LLC
Töpferstraße 23
49170 Hagen
Germany

This address is also the official return address if you wish to return goods. Withdrawal form.

For any questions, our German customer service is always available.

VAT ID: DE343909311 (Tax Office Bonn).
VAT handling in Germany is carried out properly in accordance with legal requirements.